Frequently Asked Questions

EduNexus is a self-hosted, multi-branch school management system built with Laravel 11. It provides dedicated portals for Super Admins, Branch Admins, Teachers, Students, Parents, and Staff — all from a single installation on your own server.

EduNexus is a self-hosted script. You purchase a license from our official portal at license-edunexus.epexlogics.com, download the full source code, and install it on your own server. You own everything — the data, the code, and the hosting.

EduNexus works for schools, academies, coaching centers, universities, and any educational institution — from a single-branch school to a network of campuses across multiple cities.

Yes. The Zoom virtual classroom integration and digital assignment submission make it fully capable of running hybrid or online-only institutions.

No. EduNexus ships with a 5-step browser-based web installer. You fill in your database credentials and admin details through a simple wizard — no terminal commands or .env editing required.

PHP 8.2+, MySQL 8.0+, and Apache or Nginx. Most shared hosting providers (cPanel-based) work perfectly. VPS or dedicated server recommended for larger deployments.

Yes, as long as your host supports PHP 8.2+ and allows you to set a custom document root (pointing to the public/ folder). Most cPanel hosts support this via "Addon Domains."

Yes. You receive the complete, unencrypted Laravel source code. You can modify it freely for your own use (redistribution is not permitted under the license).

A one-time payment gives you permanent access to the software. No recurring charges. Updates are included per your plan tier for as long as the product exists.

No. Each license is bound to a single domain. Purchase additional licenses for additional installations. Enterprise plan supports unlimited branches under one domain.

Yes. Go to Admin Panel → Settings → License → Request Domain Change. Transfers are approved within 24 hours and limited to 2 per year.

Refunds are evaluated on a case-by-case basis. If the product does not work as described and our support team cannot resolve the issue, you are eligible for a full refund within 7 days of purchase. Please contact us at support@epexlogics.com with your license key and issue details.

No free trial, but the full live demo at demo-edunexus.epexlogics.com gives you access to all 6 user roles with real data — no registration needed.

Starter: 300 students, Professional: 2,000 students, Enterprise: unlimited. These are soft limits enforced by the license system.

EduNexus v1.0 ships with English. Multi-language (i18n) support is on the roadmap. The codebase uses Laravel's localization system, so community translations are possible.

Not in v1.0. The web interface is fully responsive and works on all mobile browsers. A dedicated mobile app is planned for a future release.

Yes. Stripe integration allows parents to pay fees online using credit/debit cards. Bank transfer recording is also available for manual payment tracking.

Yes. EduNexus includes a WhatsApp template notification system. You can send automated messages for fee reminders, results, announcements, and more.

Support is provided via our official support email at support@epexlogics.com or through the contact form at edunexus.epexlogics.com/contact. Include your license key, PHP version, hosting provider, and a description of the issue. We respond within 24 hours (Mon–Fri).

Starter and Professional plans receive monthly updates. Enterprise plans receive weekly updates. Updates are delivered directly via your license portal at license-edunexus.epexlogics.com.

Bug fixes, security patches, performance improvements, and new features. Major version upgrades that require database migrations come with a migration guide.